I was using the Estimate iOS app to modify some properties (UUID/major/minor) of a beacon when I somehow lost ownership of the Beacon. The beacon is running new firmware (A3.2.0). Now, the UUID/major/minor are back to the default values and the iOS app claims I don’t have ownership of the beacon. If I tap the Claim button, I get an error in the iOS app: “Claim failed due to server error. Please try again in a few minutes”
Estimote Cloud thinks I do have ownership of the beacon.
The MAC Address of the beacon is D7:4A:08:A6:E7:C2.
Sorry to hear about the problem and glad to hear it solved itself! We’d llike to investigate what was causing it anyway: can you tell me which iOS version are you using?
Yes, it was an iPhone 6 running iOS 9. Thanks for looking into it.
Incidentally, prior to the “server error” message, I was receiving a different error about a “bluetooth error” that I needed to get close to the beacon and retry. I’m not sure if that helps diagnose the issue or not. I unfortunately didn’t write down the specific error message.