I have an issue with regard to viewing the beacons’ indoor locations. I already created an indoor map with the beacons and I can view the beacons on the maps on both iOS and Android indoor location app. However, the indoor locations are not updated on the Estimote cloud; they are set to unknown. Even when I use the command in the API documentation, I do not receive the indoor location at all. How can I solve this issue?
I don’t think I understand, do you mean this field?
Are you sure you uploaded the map to Estimote Cloud? Does it show up at https://cloud.estimote.com/#/locations or https://cloud.estimote.com/#/locations/unassigned/indoor? How did you create the map?
I am referring to the indoor location as shown in the picture you attached. I am sure that the map is uploaded to estimote cloud as I can view the map on the estimote indoor app on iOS as well as on the link https://cloud.estimote.com/#/locations. The map was built using locationBuilder on an iOS application.
Thanks, so maybe just a bug or some caching issue in Estimote Cloud. We’ll check that.