Cannot connect to beacons via estimote App (Android)

Hi

I have 3 beacon from development kit. Those beacon have been transferred to my account.
I try to connect the beacon via the estimote App (Android), but it always says “connection time out”.
From the app, it shows that my android can connect to cloud portal, but not those beacon.

From portal, it says the settings will be updated via estimote App (iOS)
How about Android version? Since I have android only, I cannot do any set up.
Please help. Thanks a lot~

Regards
Marcus

Does that happen to just one of your beacons, or all of them? What Android device are you using? Can you try restarting Bluetooth, and if that doesn’t help, the device itself? Can you try another Android device (e.g., borrow one from a colleague for a minute)?

All of them cannot connect. I am using nexus 6.
Finally, the problem is solved. I find an iPhone from someone to connect it and upgrade the firmware.
Then, my Android can connect now.

Thanks your help :slight_smile:

Quite the same here for me.
I just got my beacons. But I can’t “really” find them from the estimote android app although they are visible from another BT scanner app.
What I mean is that sometimes they pop in the “Beacons in range” list of the estimote app and disappear right away.
FYI I am also working with TI sensortags as well from the same android phone without any problem. So I don’t think it comes from bluetooth.
Would you have any idea how I can solve this prioblem?
Thanks in advance for your help.

EDIT: looks like this one: Estimote Android app struggles
EDIT2:: ok seems related to the phone/android (HUAWEI Y5/Android 5.1.1 EMUI). Same tests on a friend’s phone (Samsung Ace3/Android 4.4.4) work flawlessly. Any Hint?

I have a Nexus 6P (Huawei made) and I am having issues connecting to my estimote beacons. The beacons are Version D3.4 and my android device in 6.0 Marshmallow.According to a friends iPhone which can connect, they are the most up to date version of firmware. The response when the connection fails is usually a timeout issue.

Can you post the exact error message(s)? (e.g., screenshots from the app) Are you on the latest version of the Estimote app, i.e., 1.5.7?

Hello,

I have gone through the problem described above and I can confirm I am facing similar problem. I have recorded an video how the beacon are appearing and disappearing (only one does other two are missing), I took also photo of an error which appear during connection.

Hope it helps somehow, if anything else will be needed don’t hesitate to contact me.

Best regards,
Adrian

video-1456180984.zip (1.7 MB)

The same issue here, with LG G4 device running android 5.1

I captured also the log file of my device, and filtered it by “estimote” starting from requesting beacon details till the error has been shown:

02-23 12:41:33.155 5477-5477/? I/Timeline: Timeline: Activity_launch_request id:com.estimote.apps.main time:103326145
02-23 12:41:33.155 1256-4897/? I/ActivityManager: START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10000000 pkg=com.estimote.apps.main cmp=com.estimote.apps.main/.activities.MainActivity bnds=[288,1220][576,1590]} from uid 10057 on display 0
02-23 12:41:33.165 1256-4897/? D/ActivityManager: setTaskToReturnTo : TaskRecord{1f8234a3 #16411 A=com.estimote.apps.main U=0 sz=0} / mTaskToReturnTo = 1
02-23 12:41:33.165 1256-4897/? D/ActivityManager: setTaskToReturnTo : TaskRecord{1f8234a3 #16411 A=com.estimote.apps.main U=0 sz=0} / mTaskToReturnTo = 1
02-23 12:41:33.165 1256-4897/? V/WindowManager: addAppToken: AppWindowToken{52131e token=Token{2913bb59 ActivityRecord{2f8c43a0 u0 com.estimote.apps.main/.activities.MainActivity t16411}}} to stack=1 task=16411 at 0
02-23 12:41:33.165 1256-1339/? D/ContextHelper: convertTheme. context->name=com.estimote.apps.main themeResourceId=2131362037
02-23 12:41:33.175 1256-1339/? D/SplitWindow: check instance of lgWin Window{3bb07c91 u0 Starting com.estimote.apps.main}
02-23 12:41:33.175 1256-1339/? V/WindowManager: Adding window Window{3bb07c91 u0 Starting com.estimote.apps.main} at 2 of 12 (after Window{318f7d93 u0 Starting com.kii.safe EXITING})
02-23 12:41:33.215 1256-5295/? I/ActivityManager: Start proc 31803:com.estimote.apps.main/u0a137 for activity com.estimote.apps.main/.activities.MainActivity
02-23 12:41:33.235 1256-1337/? I/SystemUI[Framework]: PhoneWindowManager.updateSystemUiVisibilityLw() :visibility=0x8600, pkg=com.estimote.apps.main
02-23 12:41:33.235 1256-1337/? I/SystemUI[Framework]: ==>disabledNaviBtn() what=0x0, token=android.os.Binder@28598f2d, pkg=Window{3bb07c91 u0 Starting com.estimote.apps.main}
02-23 12:41:33.235 1256-1337/? D/StatusBarManagerServiceEx: manageNaviBtnDisableList userId=0 what=0x0 pkg=Window{3bb07c91 u0 Starting com.estimote.apps.main}
02-23 12:41:33.245 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{1bf20d82 type 2 when 177734194 com.example.norah.estimote} when 177734194
02-23 12:41:33.245 15727-13780/? D/AppInfoDao: topacitivyt exist app = com.estimote.apps.main
02-23 12:41:33.245 15727-13780/? D/AppInfoDao: topacitivyt update app = com.estimote.apps.main time = 2016-02-23 12:41 date = 20160223
02-23 12:41:33.295 31667-31686/com.example.norah.estimote D/BluetoothLeScanner: onClientRegistered() - status=0 clientIf=8
02-23 12:41:33.325 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:33.385 31803-31803/? D/ContextHelper: convertTheme. context->name=com.estimote.apps.main themeResourceId=2131362037
02-23 12:41:33.425 1256-5316/? D/SplitWindow: check instance of lgWin Window{423073d u0 com.estimote.apps.main/com.estimote.apps.main.activities.MainActivity}
02-23 12:41:33.425 1256-5316/? V/WindowManager: Adding window Window{423073d u0 com.estimote.apps.main/com.estimote.apps.main.activities.MainActivity} at 4 of 13 (before Window{3bb07c91 u0 Starting com.estimote.apps.main})
02-23 12:41:33.435 1256-5221/? D/InputDispatcher: Focus entered window: Window{423073d u0 com.estimote.apps.main/com.estimote.apps.main.activities.MainActivity}
02-23 12:41:33.535 1256-1339/? I/ActivityManager: Displayed com.estimote.apps.main/.activities.MainActivity: +357ms
02-23 12:41:33.565 1256-1339/? I/Timeline: Timeline: Activity_windows_visible id: ActivityRecord{2f8c43a0 u0 com.estimote.apps.main/.activities.MainActivity t16411} time:103326554
02-23 12:41:34.725 1256-4227/? D/InputTransport: channel ‘423073d com.estimote.apps.main/com.estimote.apps.main.activities.MainActivity (server)’ : action=ACTION_DOWN, downTime=103327716358000, eventTime=103327716358000, pointerCount=1
02-23 12:41:34.855 1256-4227/? D/InputTransport: channel ‘423073d com.estimote.apps.main/com.estimote.apps.main.activities.MainActivity (server)’ : action=ACTION_UP, downTime=103327716358000, eventTime=103327846896000, pointerCount=1
02-23 12:41:34.865 31803-31803/? I/Timeline: Timeline: Activity_launch_request id:com.estimote.apps.main time:103327855
02-23 12:41:34.865 1256-5295/? I/ActivityManager: START u0 {cmp=com.estimote.apps.main/.scanner.ScannerActivity (has extras)} from uid 10137 on display 0
02-23 12:41:34.875 1256-5295/? V/WindowManager: addAppToken: AppWindowToken{1ee39771 token=Token{16f02118 ActivityRecord{31edbcfb u0 com.estimote.apps.main/.scanner.ScannerActivity t16411}}} to stack=1 task=16411 at 1
02-23 12:41:34.875 1256-5295/? D/InputDispatcher: Focus left window: Window{423073d u0 com.estimote.apps.main/com.estimote.apps.main.activities.MainActivity}
02-23 12:41:34.885 31803-31803/? D/ContextHelper: convertTheme. context->name=com.estimote.apps.main themeResourceId=2131361971
02-23 12:41:35.055 1256-5242/? D/SplitWindow: check instance of lgWin Window{289dfb30 u0 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity}
02-23 12:41:35.055 1256-5242/? V/WindowManager: Adding window Window{289dfb30 u0 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity} at 5 of 13 (after Window{423073d u0 com.estimote.apps.main/com.estimote.apps.main.activities.MainActivity})
02-23 12:41:35.085 1256-1337/? I/SystemUI[Framework]: PhoneWindowManager.updateSystemUiVisibilityLw() :visibility=0x8600, pkg=com.estimote.apps.main
02-23 12:41:35.085 1256-1337/? I/SystemUI[Framework]: ==>disabledNaviBtn() what=0x0, token=android.os.Binder@28598f2d, pkg=Window{289dfb30 u0 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity}
02-23 12:41:35.085 1256-5295/? D/InputDispatcher: Focus entered window: Window{289dfb30 u0 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity}
02-23 12:41:35.085 1256-1337/? D/StatusBarManagerServiceEx: manageNaviBtnDisableList userId=0 what=0x0 pkg=Window{289dfb30 u0 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity}
02-23 12:41:35.105 31803-31803/? I/EstimoteSDK: com.estimote.sdk.service.BeaconService.onCreate:234 Creating service
02-23 12:41:35.165 1256-1339/? I/ActivityManager: Displayed com.estimote.apps.main/.scanner.ScannerActivity: +285ms
02-23 12:41:35.185 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:35.285 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:35.315 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{1992d8f4 type 2 when 177736251 com.example.norah.estimote} when 177736251
02-23 12:41:35.345 31667-31685/com.example.norah.estimote D/BluetoothLeScanner: onClientRegistered() - status=0 clientIf=9
02-23 12:41:35.385 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:35.485 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:35.545 1256-1339/? I/Timeline: Timeline: Activity_windows_visible id: ActivityRecord{31edbcfb u0 com.estimote.apps.main/.scanner.ScannerActivity t16411} time:103328539
02-23 12:41:35.575 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:35.665 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:35.785 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:35.805 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:36.165 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{2258e81d type 2 when 177737124 com.estimote.apps.main} when 177737124
02-23 12:41:36.205 4046-4189/? D/BtGatt.GattService: filter: BluetoothLeScanFilter [mDeviceName=estimote, mDeviceAddress=null, mUuid=null, mUuidMask=null, mServiceDataUuid=0000180a-0000-1000-8000-00805f9b34fb, mServiceData=[0, 0, 0, 0, 0, 0, 0], mServiceDataMask=[0, 0, 0, 0, 0, 0, 0], mManufacturerId=-1, mManufacturerData=null, mManufacturerDataMask=null]
02-23 12:41:36.275 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:37.355 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{24ebc63 type 2 when 177738304 com.example.norah.estimote} when 177738304
02-23 12:41:37.425 31667-31685/com.example.norah.estimote D/BluetoothLeScanner: onClientRegistered() - status=0 clientIf=9
02-23 12:41:37.475 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:38.255 1256-4227/? D/InputTransport: channel ‘289dfb30 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity (server)’ : action=ACTION_DOWN, downTime=103331246106000, eventTime=103331246106000, pointerCount=1
02-23 12:41:38.265 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{2020e919 type 2 when 177739215 com.estimote.apps.main} when 177739215
02-23 12:41:38.285 1256-4227/? D/InputTransport: channel ‘289dfb30 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity (server)’ : action=ACTION_UP, downTime=103331246106000, eventTime=103331271158000, pointerCount=1
02-23 12:41:38.315 4046-4189/? D/BtGatt.GattService: filter: BluetoothLeScanFilter [mDeviceName=estimote, mDeviceAddress=null, mUuid=null, mUuidMask=null, mServiceDataUuid=0000180a-0000-1000-8000-00805f9b34fb, mServiceData=[0, 0, 0, 0, 0, 0, 0], mServiceDataMask=[0, 0, 0, 0, 0, 0, 0], mManufacturerId=-1, mManufacturerData=null, mManufacturerDataMask=null]
02-23 12:41:38.385 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:38.915 4046-4189/? D/BtGatt.GattService: filter: BluetoothLeScanFilter [mDeviceName=estimote, mDeviceAddress=null, mUuid=null, mUuidMask=null, mServiceDataUuid=0000180a-0000-1000-8000-00805f9b34fb, mServiceData=[0, 0, 0, 0, 0, 0, 0], mServiceDataMask=[0, 0, 0, 0, 0, 0, 0], mManufacturerId=-1, mManufacturerData=null, mManufacturerDataMask=null]
02-23 12:41:38.915 4046-4189/? D/BtGatt.GattService: filter: BluetoothLeScanFilter [mDeviceName=estimote, mDeviceAddress=null, mUuid=null, mUuidMask=null, mServiceDataUuid=0000180a-0000-1000-8000-00805f9b34fb, mServiceData=[0, 0, 0, 0, 0, 0, 0], mServiceDataMask=[0, 0, 0, 0, 0, 0, 0], mManufacturerId=-1, mManufacturerData=null, mManufacturerDataMask=null]
02-23 12:41:39.425 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{2ca29ea type 2 when 177740380 com.example.norah.estimote} when 177740380
02-23 12:41:39.475 4046-4189/? D/BtGatt.GattService: filter: BluetoothLeScanFilter [mDeviceName=estimote, mDeviceAddress=null, mUuid=null, mUuidMask=null, mServiceDataUuid=0000180a-0000-1000-8000-00805f9b34fb, mServiceData=[0, 0, 0, 0, 0, 0, 0], mServiceDataMask=[0, 0, 0, 0, 0, 0, 0], mManufacturerId=-1, mManufacturerData=null, mManufacturerDataMask=null]
02-23 12:41:39.485 31667-31685/com.example.norah.estimote D/BluetoothLeScanner: onClientRegistered() - status=0 clientIf=9
02-23 12:41:39.565 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:40.315 1256-4227/? D/InputTransport: channel ‘289dfb30 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity (server)’ : action=ACTION_DOWN, downTime=103333307649000, eventTime=103333307649000, pointerCount=1
02-23 12:41:40.355 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{30120b78 type 2 when 177741303 com.estimote.apps.main} when 177741303
02-23 12:41:40.435 1256-4227/? D/InputTransport: channel ‘289dfb30 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity (server)’ : action=ACTION_UP, downTime=103333307649000, eventTime=103333421655000, pointerCount=1
02-23 12:41:40.445 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:41.495 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{3dca63b7 type 2 when 177742449 com.example.norah.estimote} when 177742449
02-23 12:41:41.555 31667-31685/com.example.norah.estimote D/BluetoothLeScanner: onClientRegistered() - status=0 clientIf=9
02-23 12:41:41.615 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:42.425 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{33a9128d type 2 when 177743375 com.estimote.apps.main} when 177743375
02-23 12:41:42.545 4046-4242/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:42.735 1256-4227/? D/InputTransport: channel ‘289dfb30 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity (server)’ : action=ACTION_DOWN, downTime=103335727904000, eventTime=103335727904000, pointerCount=1
02-23 12:41:42.825 1256-4227/? D/InputTransport: channel ‘289dfb30 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity (server)’ : action=ACTION_UP, downTime=103335727904000, eventTime=103335818594000, pointerCount=1
02-23 12:41:42.845 31803-31803/? I/Timeline: Timeline: Activity_launch_request id:com.estimote.apps.main time:103335832
02-23 12:41:42.855 1256-5219/? I/ActivityManager: START u0 {cmp=com.estimote.apps.main/.activities.BeaconDetailsActivity (has extras)} from uid 10137 on display 0
02-23 12:41:42.885 1256-5219/? V/WindowManager: addAppToken: AppWindowToken{2606d190 token=Token{10978453 ActivityRecord{28b20c42 u0 com.estimote.apps.main/.activities.BeaconDetailsActivity t16411}}} to stack=1 task=16411 at 2
02-23 12:41:42.885 1256-5219/? D/InputDispatcher: Focus left window: Window{289dfb30 u0 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity}
02-23 12:41:42.915 31803-31803/? D/ContextHelper: convertTheme. context->name=com.estimote.apps.main themeResourceId=2131361971
02-23 12:41:43.015 1256-5059/? D/SplitWindow: check instance of lgWin Window{3d8aa8e u0 com.estimote.apps.main/com.estimote.apps.main.activities.BeaconDetailsActivity}
02-23 12:41:43.015 1256-5059/? V/WindowManager: Adding window Window{3d8aa8e u0 com.estimote.apps.main/com.estimote.apps.main.activities.BeaconDetailsActivity} at 6 of 14 (after Window{289dfb30 u0 com.estimote.apps.main/com.estimote.apps.main.scanner.ScannerActivity})
02-23 12:41:43.025 1256-1337/? I/SystemUI[Framework]: PhoneWindowManager.updateSystemUiVisibilityLw() :visibility=0x8600, pkg=com.estimote.apps.main
02-23 12:41:43.025 1256-1337/? I/SystemUI[Framework]: ==>disabledNaviBtn() what=0x0, token=android.os.Binder@28598f2d, pkg=Window{3d8aa8e u0 com.estimote.apps.main/com.estimote.apps.main.activities.BeaconDetailsActivity}
02-23 12:41:43.025 1256-1337/? D/StatusBarManagerServiceEx: manageNaviBtnDisableList userId=0 what=0x0 pkg=Window{3d8aa8e u0 com.estimote.apps.main/com.estimote.apps.main.activities.BeaconDetailsActivity}
02-23 12:41:43.025 1256-5221/? D/InputDispatcher: Focus entered window: Window{3d8aa8e u0 com.estimote.apps.main/com.estimote.apps.main.activities.BeaconDetailsActivity}
02-23 12:41:43.055 4046-4189/? D/BtGatt.GattService: filter: BluetoothLeScanFilter [mDeviceName=estimote, mDeviceAddress=null, mUuid=null, mUuidMask=null, mServiceDataUuid=0000180a-0000-1000-8000-00805f9b34fb, mServiceData=[0, 0, 0, 0, 0, 0, 0], mServiceDataMask=[0, 0, 0, 0, 0, 0, 0], mManufacturerId=-1, mManufacturerData=null, mManufacturerDataMask=null]
02-23 12:41:43.115 1256-1339/? I/ActivityManager: Displayed com.estimote.apps.main/.activities.BeaconDetailsActivity: +220ms
02-23 12:41:43.495 1256-1339/? I/Timeline: Timeline: Activity_windows_visible id: ActivityRecord{28b20c42 u0 com.estimote.apps.main/.activities.BeaconDetailsActivity t16411} time:103336486
02-23 12:41:43.555 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{1a9ac1c1 type 2 when 177744511 com.example.norah.estimote} when 177744511
02-23 12:41:43.585 31803-31803/? I/EstimoteSDK: com.estimote.sdk.service.BeaconService.onDestroy:307 Service destroyed
02-23 12:41:43.625 31667-31685/com.example.norah.estimote D/BluetoothLeScanner: onClientRegistered() - status=0 clientIf=9
02-23 12:41:43.745 1256-1307/? D/InputDispatcher: Focus left window: Window{3d8aa8e u0 com.estimote.apps.main/com.estimote.apps.main.activities.BeaconDetailsActivity}
02-23 12:41:44.495 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{3cfe4784 type 2 when 177745448 com.estimote.apps.main} when 177745448
02-23 12:41:44.525 31803-31803/? I/EstimoteSDK: com.estimote.sdk.service.BeaconService.onCreate:234 Creating service
02-23 12:41:44.545 31803-31803/? I/EstimoteSDK: com.estimote.sdk.service.BeaconService.onDestroy:307 Service destroyed
02-23 12:41:45.625 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{62c169 type 2 when 177746579 com.example.norah.estimote} when 177746579
02-23 12:41:45.685 31667-31686/com.example.norah.estimote D/BluetoothLeScanner: onClientRegistered() - status=0 clientIf=9
02-23 12:41:45.975 31803-31820/? W/EstimoteSDK: com.estimote.sdk.connection.internal.bluerock.BlueRock$1.onConnectionStateChange:104 Disconnected from GATT server (we were trying to connect, status=133)
02-23 12:41:47.685 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{3323eaab type 2 when 177748640 com.example.norah.estimote} when 177748640
02-23 12:41:47.765 31667-31685/com.example.norah.estimote D/BluetoothLeScanner: onClientRegistered() - status=0 clientIf=8
02-23 12:41:48.545 1256-1337/? I/SystemUI[Framework]: PhoneWindowManager.updateSystemUiVisibilityLw() :visibility=0x8600, pkg=com.estimote.apps.main
02-23 12:41:48.545 1256-1337/? I/SystemUI[Framework]: ==>disabledNaviBtn() what=0x0, token=android.os.Binder@28598f2d, pkg=Window{3d8aa8e u0 com.estimote.apps.main/com.estimote.apps.main.activities.BeaconDetailsActivity}
02-23 12:41:48.545 1256-1337/? D/StatusBarManagerServiceEx: manageNaviBtnDisableList userId=0 what=0x0 pkg=Window{3d8aa8e u0 com.estimote.apps.main/com.estimote.apps.main.activities.BeaconDetailsActivity}
02-23 12:41:48.555 1256-1307/? D/InputDispatcher: Focus entered window: Window{3d8aa8e u0 com.estimote.apps.main/com.estimote.apps.main.activities.BeaconDetailsActivity}
02-23 12:41:48.695 31667-31686/com.example.norah.estimote D/BluetoothLeScanner: call stopscan from cleanup
02-23 12:41:48.695 31667-31686/com.example.norah.estimote E/BluetoothLeScanner: Failed to stop scan and unregister
02-23 12:41:48.695 31667-31686/com.example.norah.estimote E/BluetoothLeScanner: android.os.DeadObjectException
02-23 12:41:48.695 31667-31686/com.example.norah.estimote E/BluetoothLeScanner: at android.os.BinderProxy.transactNative(Native Method)
02-23 12:41:48.695 31667-31686/com.example.norah.estimote E/BluetoothLeScanner: at android.os.BinderProxy.transact(Binder.java:496)
02-23 12:41:48.695 31667-31686/com.example.norah.estimote E/BluetoothLeScanner: at android.bluetooth.IBluetoothGatt$Stub$Proxy.stopScan(IBluetoothGatt.java:762)
02-23 12:41:48.695 31667-31686/com.example.norah.estimote E/BluetoothLeScanner: at android.bluetooth.le.BluetoothLeScanner$BleScanCallbackWrapper.stopLeScan(BluetoothLeScanner.java:284)
02-23 12:41:48.695 31667-31686/com.example.norah.estimote E/BluetoothLeScanner: at android.bluetooth.le.BluetoothLeScanner.cleanup(BluetoothLeScanner.java:220)
02-23 12:41:48.695 31667-31686/com.example.norah.estimote E/BluetoothLeScanner: at android.bluetooth.BluetoothAdapter$1.onBluetoothServiceDown(BluetoothAdapter.java:1580)
02-23 12:41:48.695 31667-31686/com.example.norah.estimote E/BluetoothLeScanner: at android.bluetooth.IBluetoothManagerCallback$Stub.onTransact(IBluetoothManagerCallback.java:62)
02-23 12:41:48.695 31667-31686/com.example.norah.estimote E/BluetoothLeScanner: at android.os.Binder.execTransact(Binder.java:446)
02-23 12:41:48.825 31667-31711/com.example.norah.estimote I/EstimoteSDK: com.estimote.sdk.service.BeaconService$4$1.run:620 Bluetooth is OFF: stopping scanning
02-23 12:41:49.765 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{31a4c609 type 2 when 177750720 com.example.norah.estimote} when 177750720
02-23 12:41:50.745 31667-31711/com.example.norah.estimote I/EstimoteSDK: com.estimote.sdk.service.BeaconService$4$2.run:629 Bluetooth is ON: resuming scanning
02-23 12:41:50.815 31667-31686/com.example.norah.estimote D/BluetoothLeScanner: onClientRegistered() - status=0 clientIf=6
02-23 12:41:50.825 32078-32154/? D/BtGatt.ScanManager: adding filters: estimote
02-23 12:41:55.745 1256-4145/? V/AlarmManager: ELAPSED_WAKEUP set : Alarm{3145b34 type 2 when 177752697 com.example.norah.estimote} when 177752697
02-23 12:41:55.815 31667-31686/com.example.norah.estimote D/BluetoothLeScanner: onClientRegistered() - status=0 clientIf=6
02-23 12:41:55.855 32078-32154/? D/BtGatt.ScanManager: adding filters: estimote

Hope that would help figuring out the problem and fixing it!

Hi,
I have 3 beacons with 3.0.1 OS.
Since I upgrade 2 of them to 3.2.0, I have the same issue for thoose

the other one keep connecting/disconnecting :frowning:

my phone : LG G3 with 5.0 android version
Estimote App version 1.9.3

I’ll try to find an Iphone to fix the issue
thank you for the Help

What i found in LG G4 Manual is:

  • Tun on the LG G4

  • Go to home screen and select the app icon

  • Then select on the settings icon

  • Browse for the Application Manager

  • Display All Tabs by swiping either right or left

  • Select on Bluetooth

  • Select to stop it forcefully.

  • Now clear the cache

  • Select clear the Bluetooth data

  • Select Ok

  • Finally restart the LG G4