Unable to Sync Beacon


We have got the Proximity Beacons and we have been trying to Sync the Mint Beacon with the iPhone Estimote App.

Following are the steps that we followed:

Steps in Estimote Cloud (cloud.estimote.com).

• Here, the Settings seem OK.
• I can see this Beacon (and other two also).
• Mint beacon has UUID : B9407F30-F5F8-466E-AFF9-25556B57FE6D

Steps in Estimote App in iPhone:

• We tapped on Devices in range.
• We clicked on the Mint Beacon that appeared in the Radar.
• After tapping on it, the app shows its detail.
• Then, under the list, it shows beacon available in Cloud too.
• By tapping it, it shows Details of Beacon in CLOUD.
• We have already claimed this Beacon. However, we aren’t getting any option to sync in the app.


  1.   UUID in CLOUD	B9407F30-F5F8-466E-AFF9-25556B57FE6D
  2.   UUID in Estimote App	B9407F30-F5F8-466E-AFF9-25556B57FE6D
  3.   Major in Estimote App	30247
  4.   Major in Cloud	                       Same as above
  5.   Minor in Estimote App	44929
  6.   Minor in Cloud
  7.   MAC Address in Cloud	Same as above

8. MAC address in Estimote App Same as above
9. Broadcasting power in Cloud -12 dbm
10. Broadcasting power iPhone -50 to -70 dbm (Fluctuating)

Kindly help us out in resolving this issue. We shall be grateful to you.

Rohit Grover

If the UUID, major, and minor values in the app and in Cloud are the same, then your beacon already is in sync. What exactly are you trying to do, and what issue are you running into?