Order placed but didn't receive confirmation email

UWB Beacons
1

Hello,

I am following up on my previous emails sent for the product enquiry.

We have tried placing an order from the portal, but we didn’t receive any confirmation email.

2

We have placed order on 26/March/2025 for UWB tags with Dev KIT but have not received any information in regard to shipping.

We’ve emailed the customer support email numerous times but have not received a response in weeks.

Is there some other form of communication other than email and this forum?

I need assistance as soon as possible

Thanks!

3

I have had the same issue. Very disappointed with the lack of response. Plus because I entered my credit card number thinking I was purchasing dev kits they now have that information but I have no kits.