UWB Tags Missing on Cloud

1

Hello all,

I received one of the three UWB Tag kits I ordered, but they do not appear on the Estimote cloud and we can’t use them for research.
The order number is 00d4517e0b138dd932636d5204bcf62b
The order email address is from a local retailer that has to transfer the ownership to me (after he finds the tags in the cloud himself)

Please help!

2

Davide,

we have found your order and answered to your request over the email.
The UWB Beacons will appear on your Cloud account associated with your order once they are shipped.