- Is beacon visible in Estimote App?
- Can you see it while scanning using nRFConnect app?
- Does pressing side button light up any LED?
- Is beacon charged? To be sure connect it to charger for 2h. Two side LEDs should blink to indicate that charging is on.
- Does forced sync work?
- Have you tired any of suggestions from this thread?
- Have you been able to connect to beacon before and now it is not possible? Or Bluetooth never working since you got the device?