Bluetooth problem

  1. Is beacon visible in Estimote App?
  2. Can you see it while scanning using nRFConnect app?
  3. Does pressing side button light up any LED?
  4. Is beacon charged? To be sure connect it to charger for 2h. Two side LEDs should blink to indicate that charging is on.
  5. Does forced sync work?
  6. Have you tired any of suggestions from this thread?
  7. Have you been able to connect to beacon before and now it is not possible? Or Bluetooth never working since you got the device?