Beacon not detecting after failed update

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1

I tried to update the beacon but the process failed at 10% and then the device is not getting detected on iOS or Android devices.

How do I revert it back and make it work again?

2

Hi Dhaval,

Please try opening Beacon radar part of the app and wait about a minute.
The beacons should show up as 'Unsupported beacons' message.

If the don't please write to me: ola at estimote.com.

3

Hi,

I tried that but nothing happens. I have now two beacons having the same problem. The third one updated fine and works well as of now.

4

Dhaval,

In this case please write directly to ola or me: aga [at] estimote.com we will investigate the case further and do best to help you.

Thanks!

5

Hi,
I have same issue. what I do?

6

Hi,

Download following SDK:-

https://github.com/Estimote/iOS-SDK/releases/tag/2.1.5

and update firmware, start rebooting and again installation process.