i just unpacked my new estimote beacon and
try to register my beacon but
in my app shows( ios )
"Beacon does not belong to " message
so i can’t do anything in my app right now plz help
Hi! Did you signed up with the same email address you used to purchased the beacons? The process of creating Estimote account is described righ here.
I bought this beacon in website korea
and i dont know about email when i buying this beacon
is there any other way i can re register my beacon
and yes my estimote cloud is same email this account
and i m sry about my bad english skill
Please drop us a line at contact[at]estimote.com. No worries, we’ll fix the issue.
Best,
I 'm very appreciate with your kind answer,
i just solved this problem at purchasing office
it was my mistake and
again
thankyou !
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Same here.
I already sent an email to contact[at]estimote.com