Beacon does not belong to you

I have not accessed or config my beacons in a bit via the android app … but not they are saying that ‘beacon does not belong to me’ … but when i’m in the online it clearly shows these are mine …

Any suggestions on what is going on?

When i click ‘claim’ … there is a server error?

I’m having a similar issue… someone just transferred me ownership of a beacon that I have sitting in front of me… When I log into my cloud account on a web browser I can see the beacon in my list, but then in the Android app it says that the beacon does not belong to me.

I’m using the same set of credentials to log into both the Android app and the online portal. Please help!