Beacon claim issue

Hello,

I’m having a set of 6 indoor location beacons from Estimote, The beacons arrived without activation code, I tried to claim the beacons through the application but I didn’t receive any email as owner!

My email: ijwahro@gmail.com

Identifier for all 6 beacons:
IMG_6656-16-04-18-09-37

Please help…

If you ordered on estimote.com, we don’t use activation codes—instead, we automatically assign the beacons to the email addressed used during purchase. Did you order the beacons yourself? If yes, did you use the ijwahro@gmail.com email?

Yes I ordered the beacons by myself and I’m sure that I use ijwahro@gmail.com email!

:ok_hand: thanks for the answers! I’ve looked into it, and seems like it was a simple hiccup in our ordering system. The beacons should now be assigned to your account—have fun, and sorry for the trouble!

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