Today I would like to share some Use Cases for Retail and Hospital Industries and how you can improve customers’ experience using iBeacon technology.
1) Retail industry (shopping malls, grocery stores, parking)
- Send offers and discounts to a customer when he/she is near a product or a certain shelf
- Admins could get relevant data about slow days and full days to optimize their work flow and service accordingly
- Offer stickers and collectable items that they can only receive if they visit certain parts of the store or attend certain events or sales
- Provide detailed maps of a mall with all the facilities and parking information with the voice navigation
- Users could get a higher discount if they invite and bring new customers and etc.
2) Healthcare Industry
- Drug stores can promote free check-ups to bypassers
- Hospitals can offer detailed maps with elevators, guides, detect your current position
- Hospitals can offer a view map with all facilities as icons on the map and visitors will be able to search by department/facility title/specialist, create a route to a needed object/facility, navigate to object/facility
- Hospitals can offer a map so that visitors will find their cars on parking area
- Hospitals can promote any event taking place and etc.
Surprise and delight your clients!
If there are any questions please feel free to contact us https://itechcraft.com or email me to ekaterina.bulavina@itechcraft.com. We can do great things together!
Thanks and warm regards,
Kate
IT Craft