Hi. I cannot update firmware in my two beacons from Estimote. I tried updating from Android, but I found info online that it’s not supported at the moment. I also tried updating from my friend’s iPhone and I have a very strange bug.
I am connected to wi-fi with connection that works in every other way. I am logged in i the Estimote app to my account where I have my two beacons connected. I go to ‘devices’ screen and choose from list a beacon (same problem for both). It tells me that firmware version is Estimote OS A2.2.0 and hardware revision is D3.4. Battery is not an issue as it displays 38 months +. When I press update beacon to A3.2.0 it quickly shows me a screen saying ‘put the beacon on your phone’ but immediately it disappers, no matter where I put it. Then, even if I have my beacon literally laying on the phone, it starts an update, goes to 10%, freezes for a few seconds, shows again “updating 0%”, stays there for a few seconds and shows a screen with successful update. When I press back, it shows me that both current and latest version is A2.2.0 and of course it is not updated.
I tried rebooting the iPhone, redownloading the app and it doesn’t work any way.
The device is iPhone 6s with iOS 10.2.1(14D27).
The beacons’ ids are ca9f0fc2db0b and d0a38ef3460e
I need help as fast as possible. Thanks