My beacon (sticker) doesn't connected

Hello, I bought 10 sticker beacons, and it worked well, but now only three stickers are conneced. i dont know why ? I bought 2-3 weeks ago, how can I solve that issue ?

I need to test for my exam, but it’ s not working. Why ?

Pleaset support to me.

Do you mean your stickers are no longer detectable in the Estimote app?

Yes, I don’t know why. I also checked battery life, then I couldn’t find the battery issue with my beacons. Three beacons would be find for the exam, but I want to know why others are not working…

Email us to contact@estimote.com, we’ll do our best to help!