Hello, we have bought a large amount of estimote beacons. When I try to connect to the stickers with the Android application I keep disconnecting. I have tested several devices. What is the issue?
Can you send us a note to firstname.lastname@example.org, including:
- the identifiers of the stickers you tried to connect to
- what Android devices you tested with and what is the Android OS version
Hi. I have the same problem with my sticker on Android 5.0.1 and 6.0
When I go to Devices->Beacons in range and then i click one to see details I have always the same message “Disconnected. Tap to connect” and I cannot see details as you can see.
Can someone help me?
Go through this guide: https://forums.estimote.com/faq
Your problem might be resolved. As i get rid off all my issue by using this guide.