Issues with analytics on Android

BLE Beacons
1

I have an issue with analytics on android
i put this code on my onCreate method:

EstimoteSDK.initialize(this, "here my appID", "here my appToken");
EstimoteSDK.enableMonitoringAnalytics(true);

and i get this on my log:

E/EstimoteSDK: com.estimote.sdk.cloud.internal.analytics.AnalyticsManager$2.failure:260 Unable to obtain owned devices for Analytics
               com.estimote.sdk.exception.EstimoteServerException: 503 Service Unavailable
                   at com.estimote.sdk.cloud.internal.InternalEstimoteCloud$7.failure(InternalEstimoteCloud.java:467)
                   at com.estimote.sdk.repackaged.retrofit_v1_9_0.retrofit.CallbackRunnable$2.run(CallbackRunnable.java:53)
                   at android.os.Handler.handleCallback(Handler.java:746)
                   at android.os.Handler.dispatchMessage(Handler.java:95)
                   at android.os.Looper.loop(Looper.java:148)
                   at android.app.ActivityThread.main(ActivityThread.java:5443)
                   at java.lang.reflect.Method.invoke(Native Method)
                   at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:728)
                   at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:618)
                Caused by: com.estimote.sdk.repackaged.retrofit_v1_9_0.retrofit.RetrofitError: 503 Service Unavailable
                   at com.estimote.sdk.repackaged.retrofit_v1_9_0.retrofit.RestAdapter$RestHandler.invokeRequest(RestAdapter.java:387)
                   at com.estimote.sdk.repackaged.retrofit_v1_9_0.retrofit.RestAdapter$RestHandler.access$000(RestAdapter.java:219)
                   at com.estimote.sdk.repackaged.retrofit_v1_9_0.retrofit.RestAdapter$RestHandler$1.obtainResponse(RestAdapter.java:277)
                   at com.estimote.sdk.repackaged.retrofit_v1_9_0.retrofit.CallbackRunnable.run(CallbackRunnable.java:42)
                   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1113)
                   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:588)
                   at com.estimote.sdk.repackaged.retrofit_v1_9_0.retrofit.Platform$Android$2$1.run(Platform.java:134)
                   at java.lang.Thread.run(Thread.java:818)

somebody can help me please!!!

2

Should be fixed already, sorry for the trouble!

3

Still Unavailable :frowning:

4

Hmm, can you private-message me your Estimote Account email? (Click on my avatar, then on the Message button.)

5

I’m having the same problem here, is there any where I could look for help? How can I contact you(can’t seem to find the message button)? Thanks in advance!!!