Ranging UWB beacons with Android 14

Has anybody actually gotten the UWB beacons to range correctly on Android 14? I am going crazy. I can get the app to scan for and find the beacons. I can get the device id and rssi value. I can connect to the beacon, but ranging always results in a timeout error telling me to review my beacon settings.

“Error occurred! See here: com.estimote.uwb.api.exceptions.ConnectionTimeout: Connection timeout occurred. Review your beacon settings!”

What stupid thing am I doing or not doing? I saw a forum post that said the beacons may need a firmware update and to contact estimote, but no one from estimote has been responding to emails or forum posts. Please help!

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Yes, you must do the firmware upgrade as android uses channel 9, while iOS uses channel 5.

After flashing the new firmware it works as expected

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Thanks for replying Sam. Could you tell me how to go about upgrading the firmware?

I got instructions from Estimote at the contact email

That’s what I thought. I haven’t had much success getting responses back from the contact email.