Location is going back to blank

1

I have put a real address into location on the website and sync’d them to the beacon, but after a while, it just goes away. and it disappears on the beacon as well.

I am pretty sure I read that I could use a real address (something you could search on through any map application), but is it supposed to be a Geolocation (Lat/Lon) or something else?

Much thanks for any help provided.
~Chris

2

Address should work. We’ll look into that, thanks for the report!

3

Any luck on this?

I have tried several times to add an address in the Cloud but it seems that while it does get picked up by the Estimote settings app, eventually later Syncs seem to delete the settings. And I can’t get the statistics working without an address remaining associated with a device.

Thoughts?