Cannot change settings because of Eddystone-UID vs EID problem


For a long time we’ve used our beacons with configured Eddystone-UID. Now I want to change some settings, but somehow, the Estimote dashboard copied the settings from Eddystone-UID to Eddystone-EID and complains that “Eddystone-EID is not available for this device”. This happened very recently, because a week ago I was still able to change settings, but right now I can’t do anything. I cannot switch off Eddystone-UID, I can’t change parameters, nothing…


I think we fixed that problem already, can you confirm it works for you now? If it still doesn’t, can you send us your Estimote Account email to We’ll investigate.